NEWT

How to make a complaint

Submit A Written Complaint

If you have a complaint, please send a formal written complaint to customercomplaints@fibernetics.ca. We will investigate further into your issue and will normally provide a response within 2 business days.

Commissioner For Complaints For Telecommunications Services (CCTS)

CCTS is an independent agency whose mandate is to resolve complaints of individual and small business customers about their telecommunications services.

If you have a complaint about your telephone, wireless, or Internet service, you must first try to resolve it directly with your service provider. If you have done so and have been unable to reach a satisfactory resolution, CCTS may be able to help you, free of charge.

To learnmore about CCTS, you may visit its website at www.ccts-cprst.ca or call toll-free at 1-888-221-1687.

a382876de5107e3d89eedd92479004b0_f828 NEWT Complaints

Speak to Our Experts

FOR PRODUCT INFORMATION

1-888-996-6398

Speak to Our Experts

FOR TECHNICAL INFORMATION

1-877-777-7118

Speak to Our Experts

FOR PRODUCT INFORMATION

1-888-996-6398

Speak to Our Experts

FOR TECHNICAL INFORMATION

1-877-777-7118