Advanced Call Distribution

Contact Centre

Advanced Call Distribution (ACD)

NEWT ACD allows your phone system to distribute incoming calls to a specific group of agents within your organization providing rich features such as call recording, call details and more.

The NEWT Contact Centre helps to boosts sales, increases customer retention and improves the overall customer experience by adding a feature-rich inbound ACD (Automatic Call Distribution) solution to the NEWT Managed PBX, delivering advanced Contact Centre features and functionality designed to simplify management, improve customer experience, increase staff productivity, add real-time visibility and powerful reporting capabilities to the NEWT Managed PBX platform.

Advanced Call Distribution (ACD)

NEWT ACD allows your phone system to distribute incoming calls to a specific group of agents within your organization providing rich features such as call recording, call details and more.

The NEWT Contact Centre helps to boosts sales, increases customer retention and improves the overall customer experience by adding a feature-rich inbound ACD (Automatic Call Distribution) solution to the NEWT Managed PBX, delivering advanced Contact Centre features and functionality designed to simplify management, improve customer experience, increase staff productivity, add real-time visibility and powerful reporting capabilities to the NEWT Managed PBX platform.

VIDEO TESTIMONIAL

Learn how one business benefited from using NEWT’s ACD (Advanced Call Distribution)

STANDARD ACD

Regular Price $2,500

  • Discovery & Training $750 one-time
  • Standard Version Agent Seat Pricing:
  • Up to 10 agents
  • Five (5) Agent Seats $49.95 monthly
  • Additional Agent Seat up to ten (10),
    $9.95 each monthly, plus $200 setup

ENTERPRISE ACD

Regular Price $5,000

  • Discovery & Training $750 one-time
  • Standard Version Agent Seat Pricing:
  • Up to 10 agents
  • Five (5) Agent Seats $49.95 monthly
  • Additional Agent Seat up to ten (10),
    $9.95 each monthly, plus $200 setup
Chart Contact Centre ACD

GET A QUOTE

With a proven cost saving model, NEWT can save businesses up to 80% on their telecom expenses. Get a quote today to see how much you can save with NEWT.

BOOK A DEMO

Let us show you how a NEWT business phone system can improve efficiency and increase workplace productivity while reducing your telecom expenses.

GET A QUOTE

With a proven cost saving model, NEWT can save businesses up to 80% on their telecom expenses. Get a quote today to see how much you can save with NEWT.

BOOK A DEMO

Let us show you how a NEWT business phone system can improve efficiency and increase workplace productivity while reducing your telecom expenses.